Simple. Clear. Up front.
Pricing
No complicated bundles or mystery pricing. Standard support is billed hourly based on the type of work being performed.
| Service Type | Rate | Minimum |
|---|---|---|
| Basic Remote SupportPC troubleshooting, software installs, general tech help | $100/hour | 1-hour minimum |
| Advanced Remote SupportServer/network management, website configuration | $150/hour | 1-hour minimum |
| On-Site ServicesAny service type performed in person | $200/hour | 2-hour minimum |
How hourly billing works
Simple billing, no stopwatch surprises.
All work is billed hourly. If work continues into a new hour, starting at the 61st minute, that additional hour is billed in full. A minimum charge also applies even when less time is actually worked. For example, a 30-minute basic remote session is billed as one full hour.
Ongoing protection and management
Managed IT Services
Proactive monitoring, maintenance, and endpoint security for businesses that want ongoing support rather than only calling when something breaks.
| Service Plan | Monthly Price | Annual Billing |
|---|---|---|
| Archer Managed Endpoint Remote monitoring and management, patch management, network monitoring, and endpoint security. | $15 / endpoint / month | $162 / endpoint / year |
| Archer Managed Endpoint Plus Everything in Managed Endpoint, plus vulnerability scanning and remediation. | $22 / endpoint / month | $237.60 / endpoint / year |
Annual billing receives a 10% discount compared with paying monthly for 12 months. Annual prices are per endpoint, billed upfront.
Optional add-on
Backup and Restoration
Choose consumption-based backup pricing at $0.11 per GB, or request a quote based on the number and type of workloads, such as servers and workstations. Workload-based pricing is quoted according to your environment and requirements.
Request a Backup QuoteLarger projects
Need something bigger?
Projects such as complete network design and implementation may be quoted at a flat project rate instead of hourly billing. Contact Archer IT Services to discuss the scope and receive a project quote.
Request a Project QuoteNeed remote help?
Use TeamViewer QuickSupport when instructed to begin a remote support session.
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